Privacy Policy

Introduction

Osignee ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our school management software services.

Information We Collect

Personal Information

We may collect personal information that you provide to us, including but not limited to:

• Name and contact information (email, phone number, address)
• Institution details (school name, type, size)
• Payment and billing information
• Account credentials and login information
• Communication records and support requests

Automatically Collected Information

When you access our services, we automatically collect certain information:

• IP address and device information
• Browser type and operating system
• Usage patterns and interaction data
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our school management services
• To process transactions and send billing information
• To communicate with you about your account and our services
• To provide customer support and respond to inquiries
• To monitor and analyze usage patterns to improve our services
• To detect and prevent fraudulent activities
• To comply with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• 256-bit SSL encryption for data transmission
• SOC 2 compliant security standards
• Regular security audits and vulnerability assessments
• Restricted access to personal information
• Secure data storage and backup systems

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• With your explicit consent
• To service providers acting on our behalf (payment processors, cloud services)
• To comply with legal requirements or court orders
• To protect our rights, property, or safety
• In connection with a business merger or acquisition

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us understand how our website is used
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access and review your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications
• Request data portability
• Object to processing of your information

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: